Category Archives: The horror. The horror.

Printing from Outlook: odd or even?

Imagine the scenario… BOSS: Worker, I sent you a very important email. We need to discuss part – but not all – of this email in our 12 pm meeting. WORKER: Understood. I will print every other page of the email and bring it to our meeting. …which led to this feature: I like this [...]

Three reasons why the iTunes updrage process is an awful user experience

It requires a system restart. Really? I have to stop what I’m doing for iTunes? Adobe-esque. It makes me create a new Quick Launch icon. This is incredibly dumb software, in the About Face sense of the word. It clutters my desktop without asking. Is this 1999? Are we still putting shit on users’ desktops [...]

Maybe Hulu should have been more selective with their private beta invites

I’m no marketing expert. But if the goal is to build positive buzz for a product many feel is doomed to fail, perhaps you should only invite people who, oh, I don’t know, are able to use your product. Episode 9 of House, available nowhere.

I can has an contexual inquiry? ^_^

Everything you ever wanted to know about contextual inquiry packaged into meme ready sound bites. Bad: Planning a contextual inquiry means to make sure that you can interview with the right users and that they are not entirely negative being interviewed with. In traditional interviews it is sometimes difficult to get interviewees to interview with, [...]

Open letter to the espn.com editors

Link swiped from 37signals: To the editors of ESPN.com, I simply request that you (a) kill the pop-up ads, (b) tear the home page apart, (c) take a look at what the NYT has been up to in terms of integrating textual and multimedia content, and (d) don’t try to cram every conceivable product onto [...]