There was, and still is, a tendency for companies to take what I call the Billion Dollar Bucket approach to building websites. They spend an inordinate amount of time and resources building a gorgeous shell—the bucket—then they fill it with any old crap: old and outdated content, broken links, images and videos that don’t reflect [...]
Here’s my favorite passage from Kristina Halvorson’s Content Strategy for the Web, a book that has changed the way I think about web design. Emphasis mine; it took real restraint not to emphasize the whole passage. For years, we’ve been spending millions of dollars on strategy and research, user experience design, visual design, and technical [...]
Clients from Hell bugs the hell out of me. Take this recent post, for example: Me: “We did some research that indicates that the registration may have run out. Your organization registered and managed the domain name, so I can’t help with this since we have no involvement in managing the domain name.” Client: “[very [...]
Via bkerr, two links about the plight of Shaman Drum, a small but long-lived bookstore in Ann Arbor: Open letter from a Distressed Bookseller Jim Carty, Destroyer of Local Businesses? I find the debate fascinating. I only have two things to add to the discussion: 1) my textbook buying experience at Shaman Drum was miserable, [...]
McCloud’s Understanding Comics: The Invisible Art is one of the most influential books I’ve read—it’s a must-read for any designer.
May your holidays be optimized for conversions!
I’m devouring any information I can find about Hello Health, which is the first consumer-centered health care service I’ve seen. One of the doctors behind Hello Health has a really illuminating blog post announcing the service and explaining why something like this hasn’t happened before now. Who they’re targeting: Our market is the 47 million [...]
Find out: http://www.designz23.com/ I’ve seen dozens of sites like this over the years and my reaction is always the same: after the initial luls die down, I can’t help but wonder if the joke’s on me, the Professional Web Designer. These sites satisfy a need.
The Times discusses a new milk jug design adopted by Wal-Mart and other big box grocers which cuts distribution costs dramatically. One problem, though. Did anyone try to use it? But if the milk jug is any indication, some of the changes will take getting used to on the part of consumers. Many spill milk [...]
Sans Comic Sans is written by Matt Raw in Brooklyn, NY.